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Recruitment agencies in NZ: how they work and how to get the best from them

8 minute readFinding work

In short

Agencies are paid by employers, not by you, so you should never pay a fee. They fill specific vacancies for their clients and don't find jobs for everyone who registers. Choose one or two that specialise in your field, build a relationship with one consultant, be easy to place, and keep applying elsewhere too.

How agencies work

  • The employer pays the agency a fee (commonly a percentage of first-year salary for permanent roles, or a margin on the hourly rate for temp and contract work). You never pay to be placed.
  • The consultant's job is to fill vacancies fast with strong candidates. Their client is the employer.
  • Agencies handle permanent, contract and temp work. In the contract/temp model you may be employed by the agency and placed with a client company.
  • Some roles are only advertised through agencies, which is a reason to register.

Who's out there (generic, verify)

Names change, merge and relocate, so check each agency's website for the current office and specialisations.

TypeExamples (verify current)Typical fields
Large generalist / specialistHays, Randstad, Robert Walters, Michael Page, Madison, Frog Recruitment, Talent International, Beyond Recruitment, AdeccoAccounting and finance, IT, office support, HR, legal, engineering, executive
Trades and labour hireKelly Services and local labour-hire firmsWarehouse, manufacturing, construction, seasonal
Health and aged careSpecialised healthcare agenciesNursing, caregiving, allied health
Government tempSpecialist public-sector recruitersAdmin, policy, contact centre
RegionalLocal independent recruitersGeneral roles in your region

Registering well

  1. Pick 2-4 agencies that actually recruit in your field and region. Search SEEK for who posts jobs like yours.
  2. Apply to a live job first if you can. It starts a real conversation.
  3. Register online with your CV, then ring the consultant to ask who handles your sector.
  4. Be clear on: target role, minimum pay, availability, preferred location and visa/work rights.
  5. Be easy to place: respond to calls quickly, have a professional voicemail, and send your CV in the format they ask for.
  6. Keep in touch every 2-3 weeks with a short update (new availability, new certificate).

First email to a consultant

Subject: [Job title] looking for work in [region] Kia ora [Name], I saw you're recruiting for [role/type]. I'm an experienced [job title] ([X] years in [industry]) available [immediately / from date]. I'm looking for [permanent / contract / temporary] work paying around $[range] in [area]. My CV is attached. Could we have a short call this week to see if there's a fit with your current or upcoming roles? Ngā mihi, [Name] | [mobile]

Getting the most out of agencies

  • Ask: 'What are the typical timelines for this client?' and 'What feedback can you share if I'm not shortlisted?'
  • Don't apply to the same employer by two routes: check which agency holds the role first. Duplicate submissions annoy employers.
  • You don't have to accept a salary that is far below your range just because the consultant suggests it.
  • Be honest about other interviews so they can help you time offers.
  • Ask for a written job description and pay details (hourly rate, whether it's inclusive of holiday pay) before you accept a temp or contract role.
  • If you hear nothing, it usually means no suitable role at the moment, not that you were rejected. Follow up politely every few weeks.

Sources

General information only. Confirm with the agency for your situation. Spotted something out of date? Email help@unemployed.nz.