KiwiSaver hardship decision helper

A checklist to think through whether a hardship withdrawal is the right move, with questions for your provider.

Private. Nothing you enter is saved or sent.

Tick what is true for you

I can't pay for basic living costs (rent or mortgage, food, power) and have tried other sourcesI'm at risk of missing mortgage payments on the home I live inI've already asked Work and Income, my lender or my landlord about hardship helpI or a dependant need medical treatment I can't affordThis is likely a short-term gap (under 3 months)I'm within about 5 years of being able to access KiwiSaver at 65I'm still getting employer contributions I'd give up by stoppingI know my provider's withdrawal requirements and evidence needed

What this suggests

Nothing ticked yet.
You can also take a contributions holiday (stop paying in) without withdrawing. That frees up cash but keeps your balance.

Questions to ask your provider

What evidence do you need, and how long does a decision take?
How much can I withdraw, and is the full balance or only the amount needed?
How is the money taxed or paid, and are there fees?
What happens to my fund if I withdraw most of it?

This is a checklist to organise your thinking, not financial advice, and not a decision. Rules and approval sit with your KiwiSaver provider; see the Inland Revenue and Commission for Financial Capability (Sorted) pages on KiwiSaver hardship withdrawals, or call MoneyTalks free on 0800 345 123.

Sources: IRD KiwiSaver, Sorted: KiwiSaver

General information only. Confirm with the agency for your situation. Spotted something out of date? Email help@unemployed.nz.