In crisis, or thinking about suicide: who to call in New Zealand

Get help now

Money and job stress can make life feel unbearable, and many people have had thoughts of ending their life in a hard patch and gone on to feel differently. Reaching out is one of the strongest things you can do.

If it's you

1. Contact someone now. Call or text 1737, or ring the Suicide Crisis Helpline. You can just say 'I'm not okay.'
2. Tell someone you trust where you are and how you feel, in person if you can, or by phone.
3. Put distance between you and anything you might use to hurt yourself. Ask someone to hold onto medication or other items for now.
4. Don't be alone tonight if you can help it. Ask a friend or whānau member to come over or go to them.
5. Stay off alcohol and other drugs, which make intense feelings harder to manage.
6. Book a doctor's appointment in the next day or two. Tell the receptionist it's urgent.

If you're worried about someone else

• Ask directly, kindly and without judgement: 'Are you thinking about suicide?' Asking does not put the idea in someone's head, and many people feel relieved to be asked.
• Listen without trying to fix, argue or promise to keep it secret.
• Stay with them, or make sure someone else does, if you think they're in immediate danger. Call 111.
• Help them make the call. You can ring the Suicide Crisis Helpline yourself for advice. It's there for people supporting someone too.
• Look after yourself afterwards. Supporting someone in crisis is heavy; call 1737 (free mental health support) yourself.

When you talk about suicide, use plain, non-judgemental words such as 'died by suicide' rather than 'committed suicide', and avoid describing methods.

After the crisis passes

• See your GP about ongoing support, including free brief counselling (see the guide on free mental health support).
• Ask about a safety plan: a short written list of your warning signs, things that help, people to contact and numbers to ring.
• Consider telling Work and Income if a health condition is limiting your ability to work. They can pay Jobseeker Support on a health-condition basis with a medical certificate.

If someone you know has died by suicide

Grief after suicide can include shock, guilt, anger and questions that have no answers. The Suicide Crisis Helpline (0508 828 865) supports people bereaved by suicide, and 1737 is available any time. Your GP can also help you find bereavement support.