Free, 24/7, confidential.

Ask your landlord for a rent reduction or payment plan

Money, banks and bills

Use it when

Your income has dropped and you want to stay in the rental. Ask before you fall behind.

Fill in the [brackets]

Subject: Rent at [address] - request for a temporary arrangement

Hi [Landlord / Property manager name], I have been a tenant at [address] since [date] and have always paid on time [if true]. I wanted to talk to you early because my work situation has changed: my job ended on [date] and I'm looking for work. I would like to stay and keep the property in good order. Could we agree on a temporary arrangement from [date] for [X weeks/months]? For example: - Rent of $[amount] a week (instead of $[amount]) for [X] weeks, and the balance paid back by [date or $ per week], or - A short payment delay of [X] days while my income is sorted, or - [Another option you suggest]. I am applying for Work and Income support, which may include the Accommodation Supplement and, if eligible, help with housing costs, and I expect that to start on [date]. I'm happy to put the agreement in writing and sign it. Could we talk this week? I can be reached on [phone]. Thanks very much, [Your name]

Tips

  • Landlords generally prefer a good tenant on lower rent to a vacancy. Being early, polite and specific helps.
  • Get any agreement in writing and signed by both of you. A text or email counts, but a signed note is better. Do not rely on a verbal promise.
  • Rent arrears: a landlord cannot just change the tenancy. They must follow the Residential Tenancies Act, so you can take advice from Tenancy Services (0800 836 262) if you feel pressured.
  • Ask Work and Income about the Accommodation Supplement and a Special Needs Grant. A landlord can sometimes accept payment directly from Work and Income.
  • If you cannot keep the home, see the 'end tenancy early' template. Notice rules differ for fixed-term and periodic tenancies.

General information, not legal advice. Keep a copy of everything you send. Spotted something out of date? Email help@unemployed.nz.